Privacy Policy

Effective Date: 18 May 2024
Business Name: LIABLE CARS. SCO LTD
Address: 5 Brownsburn Road, Airdrie, Scotland, ML6 9QG
Email: liablecars@company-ltd.co.uk
Website: www.liablecars.co.uk


1. Introduction

LIABLE CARS. SCO LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us in the course of business.


2. Information We Collect

We may collect and process the following types of personal data:

– Identity Data: Full name, date of birth, and driving licence information

– Contact Data: Email address, telephone number, residential address

– Financial Data: Payment card details or bank account info (if applicable)

– Vehicle Information: Registration number, vehicle history, service logs

– Technical Data: IP address, browser type, operating system, and browsing actions via cookies

– Communications Data: Records of email or telephone correspondence with us


3. How We Collect Your Data

We collect data in the following ways:

– Directly from you when you fill out forms, email us, or visit our premises

– Automatically through cookies when you browse our website

– From third-party sources such as finance providers, DVLA, and insurance companies


4. How We Use Your Data

We use your personal information to:

– Process vehicle sales and transactions

– Respond to enquiries and provide customer support

– Carry out warranty or after-sales services

– Meet legal obligations (e.g., HMRC or DVLA reporting)

– Send service updates or promotional offers (only with consent)

– Improve website performance and user experience


5. Legal Basis for Processing

We process your personal data based on one or more of the following:

– Your consent

– Performance of a contract with you

– Legal obligations

– Legitimate business interests (e.g., fraud prevention, improving services)


6. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

– Financial or insurance providers (at your request)

– DVLA and other regulatory bodies

– Service providers (e.g., IT support, vehicle history checks)

– Legal advisors or government authorities when required by law


7. Data Retention

We retain your personal data only as long as necessary for the purposes set out above, or to comply with legal, accounting, or regulatory requirements. Typically, data related to vehicle transactions is retained for up to 7 years.


8. Your Rights

Under UK GDPR, you have the right to:

– Access the personal data we hold about you

– Correct any inaccurate or incomplete data

– Request erasure of your data (in certain circumstances)

– Object to or restrict our processing

– Withdraw consent at any time (where applicable)

– Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at liablecars@company-ltd.co.uk.


9. Cookies

Our website uses cookies to enhance your experience and analyse site traffic. You can choose to accept or reject cookies via your browser settings. See our separate Cookie Policy for more details.


10. Security

We implement appropriate technical and organisational measures to safeguard your data. This includes encrypted communications, secure data storage, and regular system audits.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Effective Date.”


12. Contact Us

If you have any questions about this policy or your personal data, contact:

LIABLE CARS. SCO LTD
5 Brownsburn Road, Airdrie, Scotland, ML6 9QG
Email: liablecars@company-ltd.co.uk